A credit card is required to hold your reservation. All reservation will require a 25% non-refundable deposit which will be applied to the total amount due. A cancellation fee of 50% of the total amount due will be charged when cancellation is made within 4 days of scheduled delivery. Exception- cancellations made due to inclement weather (greater than 50% chance rain and/or winds greater than 15mph) may be made up to 24 hours before scheduled delivery time. At that time you will have the option to cancel or reschedule your reservation. Your non-refundable deposit can be applied to your next reservation. Cancellations can not be made via email, voicemail or fax. Should you cancel once we are in route to your party, you will be charged the full fee for the event.